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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Clevedon

Pharmacy Weight Loss Clevedon
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or using our website, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. About Us

Pharmacy Weight Loss Clevedon is a GPhC-registered online pharmacy operating from Clevedon, UK. We provide weight loss consultations and prescription services in compliance with General Pharmaceutical Council (GPhC) standards and UK law. Our GPhC registration number is 9012511, which can be verified at www.pharmacyregulation.org.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual where we determine it is not clinically appropriate. Our clinical team makes all prescribing decisions independently and in the patient's best interest.

3. Prescriptions and Clinical Approval

All prescription medications are issued only following a clinical assessment by a qualified prescriber. Submission of a consultation does not guarantee that a prescription will be issued.

You must provide accurate and complete medical information. Providing false or misleading information may result in harm to your health and the immediate termination of your account. Any prescription issued is valid only for the individual named and must not be shared with others.

Our pharmacists reserve the right to refuse, cancel, or amend any prescription where clinical concerns exist.

4. Payment

Payment is required at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely. Prices include VAT where applicable and are displayed clearly before checkout.

We reserve the right to amend pricing at any time. Any changes will not affect orders already confirmed and paid for. We do not store full payment card details on our systems.

5. Delivery

Once your order has been clinically approved by our pharmacist, delivery will be made within 1 working day via a tracked postal service. Delivery times are estimates and may be affected by factors outside our control, including Royal Mail or courier delays.

It is your responsibility to ensure your delivery address is correct at the time of ordering. We cannot be held liable for non-delivery resulting from an incorrect address provided by the customer. If a parcel is returned to us, a redelivery charge may apply.

6. Cancellations and Refunds

You may cancel your order at any time before a prescription has been dispensed. Once a prescription medication has been dispensed and dispatched, we are unable to accept returns or issue refunds, in accordance with the Medicines Act 1968 and UK pharmacy regulations.

If you wish to cancel before dispatch, please contact us immediately. Refunds for eligible cancellations will be processed within 5–10 working days. If you have been charged for a consultation that did not result in a prescription being issued, a full refund for the medication cost will be applied.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Clevedon are for general health support purposes and do not replace the advice of your GP or primary healthcare provider. We strongly recommend that you inform your GP of any medications prescribed through our service.

We are not liable for any adverse effects arising from the use of medications where accurate medical information was not disclosed during your consultation. In the event of a medical emergency, please contact 999 or attend your nearest A&E immediately.

8. Privacy and Data

We process your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services. We will never sell your data to third parties.

We aim to respond to all data-related enquiries, including subject access requests, within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be published on our website with the effective date clearly stated. Continued use of our services following any update constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions regarding these terms, please contact us through our website or via the contact details listed on our GPhC registration profile at www.pharmacyregulation.org.